Advertising Team Leader
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| Title: | Advertising Team Leader |
| Company: |
A&N Media: Associated Newspapers company info | website |
| Date posted: | Wednesday 3rd March 2010 |
| Location: | Leicester, UK |
| Full time / Part time: | Full time |
| Deadline: | Ongoing |
| Start: | Immediate |
| Description: | |
Department: Accounts Receivable and Credit Control A&N Media Finance Services Ltd PO Box 6795 St George Street, Leicester, LE1 1ZP Reporting to: Deputy Head of Accounts Receivable and Credit Control To manage a team whose objectives are maximising the company profits by minimising the exposure to bad debts using best practice credit control procedures. The Business: A&N Media Finance Services provides support services to Associated Newspapers Limited and Northcliffe Media Limited, the two largest divisions of Daily Mail and General Trust Plc. Associated Newspapers is a publisher of national newspapers in the UK – the Daily Mail and The Mail on Sunday, as well as Metro, London Lite and Loot. The division also includes newspaper printing operations, Teletext and the Associated Northcliffe Digital businesses e.g. findaproperty.co.uk, jobsite.co.uk Northcliffe Media is one of the largest local media publishers in the UK. Operating from 18 publishing centres, Northcliffe publishes over 100 publications in the UK including 17 daily titles, 32 paid-for weeklies and over 50 free weekly newspapers. Northcliffe has a network of 47 thisis local websites. Background to the Shared Service Function: A&N Media Finance Services is a newly created entity based in Leicester. It is being introduced as part of a reorganisation of finance, together with a new Agresso accounting system and our in-house sales ledger and credit management system Neo. The function was established in October 2008 and is continually evolving as work transitions in from the individual business units across the group over a two year period. The Shared Service function will consist of approximately 200 people, in the areas of order to cash (accounts receivable and credit control), purchase to pay (accounts payable), record to report (general accounting), procurement and related support services. The staff will be based primarily in Leicester, with a small number of staff, covering specific areas of work, based in London. |
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| Expectations / requirements: | |
Key Responsibilities/Tasks: * To ensure that the team collects all debts from advertising accounts. * Analysis of debtors with key actions to be taken * To ensure effective control and logging and resolution of invoice queries. * To assess and review the credit worthiness of new and existing customers. * To ensure that all front end systems are managed in line with credit control procedures. * To identify opportunities for continuous process improvement. * To implement and monitor new processes and procedures which reflect any changes to the business. * To provide regular reports on all aspects of team and debt to the Advertising Manager. * To work with the trainers to ensure that all team members are fully trained on credit control systems and policies/procedures. * To travel to site meetings with business units as required establishing and maintaining productive working relationships. * To ensure that the company policy for staff issues such as appraisals, grievance procedures are implemented. * To build and maintain effective and productive relationships with internal and external customers. * Any other duties as reasonably requested from time to time. Measurement of Performance: * Delivery of key departmental KPI’s. * All deadlines are met. * All members of team are fully up to date with performance reviews. * All members of team have comprehensive training and development plans that support continuous improvement. The above are the principal tasks for the post of Advertising Team leader and, if deemed necessary and in consultation with the postholder, may be subject to amendment at a future date to comply with the operational demands of the company. Skills, experience and capabilities required: Qualifications and experience * Previous experience of credit control functions is essential together with a working knowledge of sales ledger systems * Computer literate with spreadsheet knowledge and the ability to supervise staff. * Strong organisational skills with the ability to control and schedule workloads to deliver a demanding level of service to internal and external customers. * Strong communication skills, both written and verbal. * Working positively with colleagues and clients to achieve business objectives. * Keen appreciation of market and business conditions. * Enthusiasm for continuous improvement and change. * Excellent negotiation, persuasive skills. * Highly focused with the ability to remain motivated in difficult situations. * Ability to motivate staff working in a busy, stressful environment. Personal competencies and qualities required: * Developing the Business - identifying and undertaking courses of action to improve business performance. * Innovation and Improving - creating and implementing new and imaginative approaches. * Customer Focus - focusing on customers to ensure that needs and expectations are met. * Planning and Organising - delivering what is required within agreed timescales. * Solving Problems - considering a range of solutions to problems and selecting the best course of action. * Communication and Influencing - having a positive impact on others by using the most appropriate communication style. * Coaching and Development - taking responsibility for the training and development of others. * Leadership and Direction - managing others by giving clear direction and demonstrating the behaviours r required. * Managing a Team - establishing and maintaining positive relationships with others in pursuit of team goals. * Willingness and flexibility - always has a positive attitude and assists colleagues and customers when required to do so. Shares responsibility with the business for ongoing professional development of self and team members. * Attendance - minimum absence through sickness and adherence to sickness procedures. * Timekeeping - consistent and timely attendance at work and no lateness. |
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